Many IT leaders in state & local government are looking to improve service and project delivery while battling limited resources and tight budgets, a one-platform approach to managing services and projects could be the answer. Here’s why – by using a single platform for IT Service Management (ITSM) and Project Portfolio Management (PPM) you can better understand your resource capacity and plan accordingly.

When it comes to managing IT for state and local governments, there are several challenges according to a new survey on IT Service Management (ITSM) in the public sector from eRepublic.

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