Baltimore Mayor Brandon Scott announced he is allocating $3.2 million of American Rescue Plan Act (ARPA) funds from the Mayor’s Office of Recovery Programs (MORP) towards modernizing government services and improving service performance and equity.
As government agencies shift away from their remote-only work environment brought upon by the pandemic, state and local leaders discover the benefits of more flexible work schedules or locations led by service delivery.
State and local governments are on the front lines of delivering services and restoring trust in government. Data from a new survey report by Deloitte provides insight into driving perceptions of trust in state and local government functions.
Illinois Governor JB Pritzker signed Senate Bill 2459 (SB 2459) into law, allowing electronic signatures at the Department of Transportation (DOT), the Illinois State Toll Highway Authority (ISTHA), and the Capital Development Board (CDB).
The New Orleans Parish Communications District (OPCD) partnered with Citibot to launch an artificial intelligence (AI) powered 311 chatbot – dubbed “Jazz” – to streamline information sharing and improve customer service, the City of New Orleans said on June 15.
Valentine’s Day is just around the corner. If any state IT pros are still looking for a Valentine, they should look no further than digital innovation.