State and local governments are on the front lines of delivering services and restoring trust in government. Data from a new survey report by Deloitte provides insight into driving perceptions of trust in state and local government functions.

The New Orleans Parish Communications District (OPCD) partnered with Citibot to launch an artificial intelligence (AI) powered 311 chatbot – dubbed “Jazz” – to streamline information sharing and improve customer service, the City of New Orleans said on June 15.

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