The past 18 months have placed a massive burden on state and local governments (SLGs) as they have had to shift from delivering citizen services in-person to delivering services almost entirely online.

State and local governments are on the front lines of delivering economic recovery from the pandemic. Former Maryland Gov. Martin O’Malley emphasized the role technology will play in helping cities and states come back from the pandemic recession faster, stronger, and more equitably during a live webinar on June 15.






virtual learning

The COVID-19 pandemic allowed higher education staff members to accelerate the use of online learning and helped campus communities to see the value of technology applications in higher education, according to a new report.






The unprecedented events of 2020 caused increased public records requests for COVID-19 data and information about crisis planning and processes. The types of requests are becoming more complex for health departments, law enforcement, and public safety agencies. Additionally, the rush to remote work during the pandemic led to inaccessible, non-digitized records, increasing the time to release.






Virginia Governor Ralph Northam announced the creation of two statewide dashboards that should show how the state is responding to the COVID-19 pandemic and make more state-wide health equity available to residents.






New York state piloted a new vaccine passport program at a recent Brooklyn Nets Game. The vaccine passport, called the Excelsior Pass, uses a verification app to enable the verification of health credentials such as test results and vaccination records.






The COVID-19 pandemic has spawned historic levels of fraud in state government unemployment insurance (UI) programs – enabled through combined failures of policy, procedure, management, leadership, and technology. The pandemic fraud-wave has resulted in perhaps the greatest financial debacle in state governance history – wasting as much as $30 billion in California alone. Nationwide on […]

Remote Learning

To help K-12 teachers navigate teaching during the COVID-19 pandemic, Penn State University (PSU) turned to its Postbaccalaureate Certificate in Teaching and Learning Online in K–12 Settings.






remote learning

The COVID-19 pandemic has forced children to pack their backpacks and learn remotely, but a lack of technology resources and live contact with teachers has put low-income K-12 students behind their higher-income peers.






Ohio State University has updated its COVID-19 dashboard to improve the user experience while also offering a complete picture of cases and positivity rates dating back to the beginning of the university’s testing program.






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