COVID-19 has radically changed how state and local government (SLG) services are delivered and how their workforces operate. As employees moved from physical offices to their homes, government services had to be virtualized. This has presented SLG IT teams with a host of new concerns – chief among them is cybersecurity.

The Arizona Department of Environmental Quality (ADEQ) administers the state’s environmental laws, works to prevent air, water, and land pollution, and ensures cleanup. Teams plan, issue permits, manage compliance, monitoring, and assessments, execute cleanups, and undertake community outreach. It’s a big job, and first-class tech is a must to tackle the mission.






Missouri and Arizona are tackling water safety with a new online compliance wizard that can benefit all states. The new wizard helps cities and other localities navigate environmental standards during water system and infrastructure upgrades. 






Several states have started weighing alternative plans to the First Responder Network Authority’s initial outlines to create and operate a broadband network that supports first responder groups. Here’s what Arizona, Colorado, and New Hampshire are considering.






The Federal Communications Commission last week approved guidelines it will use to evaluate network proposals for states that want to opt out of FirstNet, the wireless broadband public safety network that AT&T is developing. AT&T was awarded the $6.5 billion contract earlier this year.






AT&T was awarded a $6.5 billion contract to build and operate the nationwide network FirstNet. However, the legislation that authorizes FirstNet also authorizes a state to develop its own alternative on the spectrum carved out for the network, as long as the alternative is interoperable with the FirstNet core.






Mesa, Ariz., is partnering with Aspect Software on an automated, text-based consumer engagement solution, or chatbot.






States across the country are using innovative voting technologies to improve access, shorten wait times, and enable easier reporting of results. Alaska, Arizona, Iowa, California, and Minnesota all have new approaches.






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