MeriTalk surveyed 200 state and local governments IT and program managers to understand how are leaders are walking the tightrope of investing in innovation while juggling revenue constraints.

MeriTalk and Dell technologies recently surveyed higher education directors, board members, and administrators to explore priorities for stimulus funding, what we are learning together, and new ideas to help shape the future of higher education.

MeriTalk and Dell technologies recently surveyed K-12 principals, board members, and administrators to explore priorities for stimulus funding, what we are learning together, and new ideas to shape the future of secondary education.

Moving critical apps to the cloud deserves thoughtful consideration. Often, internal IT teams have deep experience in building and running Windows apps on premises, so making a change can seem daunting.

Even as uncertainty swirled, the COVID-19 pandemic crystalized the power of the cloud for state and local government. The experience accelerated the adoption curve while underscoring the need for extreme flexibility that only multicloud can deliver.

MeriTalk, in partnership with AWS, surveyed 100 SLG Finance and ERP managers to catalog SLG ERP adoption and aspirations.  We’ll capture current pain points and offer recommendations to a more flexible, agile approach to ERP.

IT service management (ITSM) means agencies can reduce the cost and complexity of legacy systems, deliver services with speed and consistency, and provide a superior user experience.

The Federal government isn’t alone in the race to cloud adoption – state and local government (SLG) agencies are hitting the track as well. SLG IT managers know cloud must be central to their strategy as they look to pick up the pace on modernization efforts. What steps are state and local agencies taking to […]

A survey of customer service leaders across various industries indicates that the most successful customer service departments solve problems quickly, provide self-service, and encourage collaboration.

Ransomware can run rampant through state and local government networks if cyber professionals lack visibility into their infrastructure. These attacks generate easy-to-ask but hard-to-answer questions that can leave agencies stuck at go, unless they understand where and how the attack started. MeriTalk surveyed 150 state and local government cyber managers to better understand how agencies […]